Onsite Services and Information


Attendee and Exhibitor Registration

Located on Level 2, North Concourse

Hours of Operation:  
Tuesday, November 8 8 a.m. - 4:30 p.m.
Wednesday, November 9 7:30 a.m. - 6 p.m.
Thursday, November 10 7:30 a.m. - 4:30 p.m.

ADA Assistance

Located at the Registration Desk

We are happy to help!


ATM (Chase Bank)

Level 1 - adjacent to the Food Court

Level 3 - adjacent to the Concierge Booth


American Express Open Business Lounge

Located on the 4E Terrace, above the south side of the Crystal Palace Lobby.

Card members are invited to enjoy free Wi-Fi, snacks and relax in this state-of-the-art lounge.

Hours of Operation:  
Wednesday, November 9 10 a.m. - 6 p.m.
Thursday, November 10 10 a.m. - 1 p.m.

Business Center (FedEx Office)

Concourse level across from Starbucks

Print & Go Kiosk - Concourse Level

Whether shipping, packing or printing, FedEx has you covered. Need to print a document onsite? Stop by the Print & Go Kiosk, use your smart phone to connect, and documents are printed on the spot. Convenient!

Hours of Operation:  
Wednesday, November 9 9 a.m. - 5 p.m.
Thursday, November 10 9 a.m. - 5 p.m.

Coat & Luggage Check

Located on the Concourse Level near Registration.

$3 per item.


First-Aid - Do Not Call 911

Located on Level 1 in the southwest corner of the Convention Center. 
In case of an emergency, contact the Command Center immediately.

  • Dial the Command Center at ext. 2222 from any house phone or 
  • (212) 216-2222 from an outside line

Food Services

  Wednesday, November 9 Thursday, November 10
Level 1 Café and Food Court    
West Side Grill 8 a.m. - 4 p.m. 8 a.m. - 4 p.m.
Italian Grazie 11 a.m. - 3 p.m. 11 a.m. - 3 p.m.
Pick It 11 a.m. - 3 p.m. 11 a.m. - 3 p.m.
North Concourse    
Starbucks 7 a.m. - 6 p.m. 7 a.m. - 6 p.m.
Concourse Café 8 a.m. - 5 p.m. 8 a.m. - 4 p.m.
Expo Floor    
Starbucks, Sandwiches, Salads and Middle Bar 10 a.m. - 6 p.m. 10 a.m. - 5 p.m.
Food Courts 10 a.m. - 6 p.m. 10 a.m. - 5 p.m.
Level 3    
Crystal Palace Grill 11 a.m. - 3 p.m. 11 a.m. - 3 p.m.
Asian Buffet 11 a.m. - 3 p.m. 11 a.m. - 3 p.m.

Lanyards

Lanyards are available at Regsitration.


Lost+Found

Open 24 hours. Call (212) 216-2196.


Mobile App

The NAB Show New York official mobile app is live! Click here on your mobile device or search for NAB Show New York in iTunes or the Android Store to download the app today.


New York City Go

Keep your trip to NAB Show New York light on your wallet. Check out discounts around New York City through New York Go.


Publication Bins

Located inside the Expo near the Entrance.


Show Offices

Sales and Show Management Office

Room 1A01, Level 1

Hours of Operation:  
Wednesday, November 9 8:30 a.m. - 6 p.m.
Thursday, November 10 8:30 a.m. - 5 p.m.

InfoComm Connections Show Management Office

Room 1C01, Level 1

Hours of Operation:  
Tuesday - Wednesday, November 8 - 9 8 a.m. - 5 p.m.
Thursday, November 10 8 a.m. - 4 p.m.

Speaker/Presenter Badge Pick-up

Room 1A02, Level 1

Hours of Operation:  
Wednesday, November 9 7:30 a.m. - 6 p.m.
Thursday, November 10 7:30 a.m. - 5 p.m.

Newsroom - Media Badge Pick-up

Room 1A05, Level 1

Hours of Operation:  
Tuesday, November 8 3 - 5 p.m.
Wednesday, November 9 7:30 a.m. - 6 p.m.
Thursday, November 10 7:30 a.m. - 3:30 p.m.

Taxi Stand

Located on the Concourse Level


Wireless Internet

256k of bandwidth is FREE at the Javtis Center! This bandwidth is perfect for simple web browsing and checking emails. Need more bandwidth? For $8/day, per device, upgrade to 768k. To get started:

  1. Select “@Javits Wi-Fi” from the list of available networks. The user’s device will automatically redirect to the Javits Wi-Fi Welcome page. Laptop users may need to open a web browser which will redirect to the Javits Wi-Fi Welcome page.
  2. Select “Attendee” or “Exhibitor” on the Welcome page.
  3. Select “Free Wi-Fi” or “Pay for Use”. (Credit cards only accepted for “Pay for Use” options).
  4. Scroll down to the bottom of the “Terms and Conditions” page. Type in your email address and select “Enter”.
  5. Sign up to setup an account (just entering a password twice) then hit enter.